Challenge
Running independent store audits can ensure the compliance to policies at the store level that are a necessary foundation for food safety and quality. Store-level food safety training and visibility into store-level data is an important foundation for any food safety program.
Solution
Whole Foods Market implemented Trustwell’s FoodLogiQ Quality Management to help their stores stay compliant with food safety and quality processes and create visibility for leadership about training needs at the store level. FoodLogiQ Quality Management allows Whole Foods Market leadership to be proactive and share best practices across locations. The FoodLogiQ Quality Management solution allows companies to schedule, track, and manage food safety audits and assessments in the Cloud. With mounting food safety regulations, companies can ease into FSMA compliance with streamlined workflows as well as audit record keeping.
Results
Trustwell’s FoodLogiQ Quality Management optimized Whole Foods Market leadership’s ability to monitor stores to stay compliant with food safety and quality processes. By using the FoodLogiQ solution, Whole Foods Market was able to create visibility for leadership into store-level quality and compliance and improve audit scores. This increased level of visibility into stores enables the team to identify additional areas of training for store operations employees. This transition from being reactive to being proactive was critical to improving audit outcomes. The increased visibility into their data also provides Whole Foods Market with the ability to continue to streamline processes and improve food safety and the quality of their business.
Key Performance Indicators
- Improved audit scores
- Improved visibility into stores that need additional training
- Ability to be proactive instead of reactive
- Ability to recognize best practices and share across the enterprise